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About mikefashion.se
The company is based in Skara Sweden. The company's address is Härlunda Genstigen 1 53294 SKARA SWEDEN.
If you want to get in touch with us, send an email to [email protected] with your case and your contact details, you will hear from us shortly.
Ordering
When you complete your order, an order confirmation will be sent to your email address. In the confirmation you will find all information about products, price, billing and delivery address.
If something is wrong with the order confirmation, you should immediately contact us by e-mail to [email protected].
Shipping
We are charging a weight-based freight according to the postal code's price list. From 19 SEK.
Delivery
Our delivery times depends on country. Deliverytime to all european countries should not be more than a week. For the rest of the world depends on the local postservice. NOTE! Orders placed on weekends are sent no earlier than Monday after.
If delays in the delivery should occur (without us notifying you of longer delivery time) you should contact us by e-mail: [email protected].
Prices
All prices in the store are based from SEK and converted to the choosen currency. All prices are including 25% VAT.
We reserve the right to price changes caused by price changes from the supplier, misprints in the price list and inaccuracies in prices due to incorrect information and reserve the right to adjust the price.
Return Policy
When purchasing goods on the website, you as a customer have a legal 14 day right of withdrawal that applies from the time you have received a product that you have ordered.
When using your right of withdrawal:
You must report that you regret it. The message should be sent to us [email protected]. In your message, your name, address, e-mail address, order number and which goods the return applies to must be clearly stated. You should return the products to us immediately and at the latest within the legal 14 days after the notice of withdrawal.
You are responsible for return shipping, delivery and condition of the products when returning, the products should therefore be sent well packed and in original packaging.
On the refund amount, we reserve the right to deduct a sum corresponding to the decrease in value compared to the original value of the product when used or damaged product. Shipping costs are not refunded as this is spent and taken out by third party (Postnord).
The right of withdrawal does not apply to:
Products that have been sealed (sealed) due to health or hygiene reasons and where the seal (seal) has been broken by you.Products that have the character of sealed sound or image recording and where the seal has been broken by you.Specially manufactured product, which has been specially tailored for you or have a clear personal touch to your wishes. Services that have been completed and where you have explicitly consented to the service being started without a right of withdrawal. Goods that can quickly deteriorate, such as food. Loose numbers of newspapers or magazines. For more on the legislated right of withdrawal, see here.
Complaints and complaints
We inspect all products before they are sent to you. Should the product still be damaged or misdirected when it arrives, we undertake, in accordance with applicable consumer protection legislation, to rectify the error free of charge. You must always contact us for approval before returning a defective item.
The complaint must be sent immediately after the defect has been detected.
How do you go about complaining?
Any faults and defects must always be complained to [email protected] where you enter your name, your address, e-mail address, order number and a description of the error.
If we fail to rectify the error or deliver a similar product, we will refund you for the defective product in accordance with applicable consumer protection legislation. We are responsible for return shipping for approved complaints.
We reserve the right to refuse a complaint if it turns out that the product is not incorrect in accordance with applicable consumer protection legislation. In the case of complaints, we follow guidelines from the General Complaints Board, see arn.se.
Limitation of Liability
We take no responsibility for indirect damages that may occur due to the product.
We accept no responsibility for delays / errors as a result of circumstances